Support

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Technical support

Monday–Friday: 8:00 a.m.–6:30 p.m.

Wednesday, 03.06.2026

Support Closed

Support opens tomorrow at 08:00  

+49 (0)30-30328677-777

Our support team is available on weekdays from 8:00 AM to 6:30 PM

Report a Fault

Report outages 24/7 directly to the ticketing system

TeamViewer QuickSupport

„TeamViewer QuickSupport“ has been optimized for immediate remote support of desktop devices. Therefore, it requires no installation or administrator rights—simply download it, double-click, and provide the generated ID and password to your support technician.

TeamViewer QuickSupport for Windows

Download

TeamViewer QuickSupport for macOS

Download

Support Team

Michèl

Michèl

Team Leader
Kai

Kai

System Administrator
Ibrahim

Ibrahim

System Administrator
Tanner

Taner

System Administrator
Team-dummy

Charlie

System Administrator

Technology

Thorsten

Thorsten R.

Information Electronics Technician

Alexander

Technician, Media Informatics Specialist
Leszek

Leszek

Electrical Engineer

Software / Web Development

Jacek

Jacek

Web Designer, Web Developer
Enes

Enes

Web Developer
Team-dummy

Thorsten. S

Software Developer, Web Developer

Administration & Management

Diran

Diran

CEO
Cornelia

Cornelia

Office Management
Stephanie

Stephanie

Public Relations
Annette

Annette

Quality Manager
Henryka

Henryka

Documentation Assistant
Daniela

Daniela

Accountant

Störung direkt an Ticketsystem senden

Über dieses Formular können Sie Störungen schnell und direkt an unser Ticketsystem übermitteln. Bitte beschreiben Sie das Problem möglichst genau und füllen Sie alle Pflichtfelder aus. Nach dem Absenden wird automatisch ein Ticket erstellt bzw. zu bestehendem Ticket hinzugefügt und an unser Support-Team weitergeleitet. Sie erhalten eine Bestätigung und werden über den weiteren Verlauf informiert.

Report a Fault

Contact

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