Support

Our IT support is here for you–reliable, fast, and competent.
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Technical support

Monday–Friday: 8:00 a.m.–6:30 p.m.

Sonntag, 19.07.2026

Support Closed

Support opens on Monday at 08:00  

+49 (0)30-30328677-777

Our support team is available on weekdays from 8:00 AM to 6:30 PM

Report a Fault

Report outages 24/7 directly to the ticketing system

TeamViewer QuickSupport

„TeamViewer QuickSupport“ has been optimized for immediate remote support of desktop devices. Therefore, it requires no installation or administrator rights—simply download it, double-click, and provide the generated ID and password to your support technician.

TeamViewer QuickSupport for Windows

Download

TeamViewer QuickSupport for macOS

Download

Support Team

Michèl

Michèl

Team Leader
Kai

Kai

System Administrator
Ibrahim

Ibrahim

System Administrator
Tanner

Taner

System Administrator
Team-dummy

Charlie

System Administrator

Technology

Thorsten

Thorsten R.

Information Electronics Technician

Alexander

Technician, Media Informatics Specialist
Leszek

Leszek

Electrical Engineer

Software / Web Development

Jacek

Jacek

Web Designer, Web Developer
Enes

Enes

Web Developer
Team-dummy

Thorsten. S

Software Developer, Web Developer

Administration & Management

Diran

Diran

CEO
Cornelia

Cornelia

Office Management
Stephanie

Stephanie

Public Relations
Annette

Annette

Quality Manager
Henryka

Henryka

Documentation Assistant
Daniela

Daniela

Accountant

Send issue directly to the ticketing system

You can use this form to report issues quickly and directly to our ticketing system. Please describe the problem in as much detail as possible and complete all mandatory fields. Once submitted, a ticket will automatically be created–or added to an existing one–and forwarded to our support team. You will receive a confirmation and be kept informed of the progress.

Report a Fault

Contact

Do you have questions or suggestions, or would you like to request information material?
We look forward to receiving your message via our form.

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If you have any questions, please contact our support team directly.

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